Questions? Contact Us.
Help Desk
- uafs@service-now.com
- 479-788-7460
- Monday-Friday: 7:30 a.m. to 7:00 p.m.
- Gardner 102
Information Technology Services
Having trouble accessing My.水多多导航? Use these links to access common student applications:
For complete access to support information, knowledge base documents, and other self-help information, please see our or send an email from your official 水多多导航 campus email account to 水多多导航@service-now.com.
- For campus-wide emergencies that affect the entire campus (My.水多多导航 outage, Blackboard outage, Banner outage, etc.), call 479-788-7460.
- The voicemail message provides information on how to reach the personnel on call outside of normal office hours.
- The Service Desk cannot assist with password resets and hardware or software issues outside of the normal operating hours.
Please send your feedback to TSFeedback@uafs.edu.
Policies
Faqs
When you log in to My.水多多导航 from off-campus computers, we recommend using Mozilla Firefox or Google Chrome web browsers. During login you may receive a pop-up prompt asking for your login credentials. If so, please follow these instructions.
If you receive a 鈥淲indows Security鈥 login prompt:
- Enter 鈥渟tudent\鈥 plus your login username
- Example: student\jsmith99
- Enter 鈥渦afs\鈥 plus your username
- Example: uafs\jsmith99
If you receive an 鈥淎uthentication Required鈥 login prompt:
- Enter your username and password and click the 鈥淥K鈥 button
First-time users should ensure that they enroll with the Portalguard system as soon as possible. Enrolling is easy, quick, and needs only be completed one time.
If you are still having trouble logging in to My.水多多导航 or are having trouble accessing other campus technologies, please first verify that your 水多多导航 login credentials are working properly. You can do this by logging in to the
If you cannot log in to the Portalguard system and have previously enrolled with Portalguard, please use the self-service feature to recover or reset your password.
If you cannot reset your password, please call the IT Service Desk at 479-788-7460
between 7:30 a.m. and 7:00 p.m. Monday through Friday, and the staff will be happy
to assist you.